OPALESCENT IT SOLUTIONS

We haved helping companies deliver better customer service

IT Solution

More then 500+ clients "ACROSS GLOBE"

Focused on Quality

Get your website to prefessional level.

previous arrowprevious arrow
next arrownext arrow
Slider

ABOUT US

Opalescent Solutions delivers comprehensive services ranging from Business Services, IT Services, Voice contact Services, and Digital Enablement Services. Empower your business with the latest in telephony technology with call analytics, powerful APIs and CRM & Helpdesk integrations. Our business relations stand on the three pillars of commitment – innovation, assured quality and cost-effectiveness. We have matured to be a recognized name winning the trust of a long list of clients across the country, offering reliability and intelligence in business communications with telephony.

Our Vision

Our Services aims to be the one-stop solution for businesses in terms of smarter communication systems, enabled through the latest in technology. We understand that communication forms the lifeblood for any business regardless of the industry or market, which is why we strive to offer holistic solutions that will drive your customer satisfaction, ease your marketing ordeals and drive your business through authentic interactions. We are proud to be the pioneers of cloud telephony services in India, which is why we constantly evolve our facilities to keep up with technological advancements. Our aim is to strengthen your business relationships through clear, constant and always accessible communication systems.

Why Choose US?

We believe one-on-one customer interactions have a real and lasting impact on people’s lives. It’s a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals. It’s what’s made us the global leader in Business Services, IT Services, Voice contact Services, and Digital Enablement Services. Through a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.

OUR SERVICES

BPO Services
BPO Services

Drive customer engagement with Opalescent Solutions. Our all-in-one contact center service combines voice with digital medias to create seamless and consistent experience. It provides fast resolutions, regardless of location and contact channel, while allowing customers to connect to skilled agents when their queries need urgent or personalized assistance.

KPO Services
KPO Services

Drive customer engagement with Opalescent Solutions. Our all-in-one contact center service combines voice with digital medias to create seamless and consistent experience. It provides fast resolutions, regardless of location and contact channel, while allowing customers to connect to skilled agents when their queries need urgent or personalized assistance.

IT Solution Services
IT Solution Services

With more than two decades of experience in IT Solutions Management™, Princeton IT Services is a leader in database consulting, design, development, deployment, maintenance, migration, and recovery; having worked with some of the largest data companies in the world to produce mission-critical software & hardware solutions.

Business Services
Business Services

From analytics and insight to claims processing, investigations, staffing and reporting ,Opalescent applies business intelligence to drive workflow..

READ MORE
Marketing & Digital Enablement Services
Marketing & Digital Enablement Services

Product innovators need dependable and high quality development services that they can trust and scale at the right price and in the right amount of time. They need quick turnarounds when building their minimum viable products (MVPs) or prototypes. Intellectual Property (IP) security is also paramount.

READ MORE
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum lacinia, orci vitae egestas luctus, quam ante dignissim metus, vitae varius turpis felis ac sapien. Vivamus rhoncus auctor consectetur. Phasellus vel augue in lacus ullamcorper bibendum non a lectus.